Terms
Acceptance and Scope
These Terms of Use (“Terms”) apply to westcountyrefrigeration.com and its content, forms and features. By using the website, you agree to these Terms. If you do not agree, do not use the website.
The website is intended for adults and authorized representatives of businesses seeking commercial refrigeration or related services. These Terms govern website use only. Actual field service, installation, maintenance, equipment purchases and other work are governed by the applicable written estimate, work order, invoice, service agreement, manufacturer terms and law.
Terms
Not Emergency Dispatch
Website messages may not be reviewed immediately. Do not rely on the form as the sole notice of an urgent condition, shutdown, loss, deadline or cancellation.
Terms
Service Requests and Agreements
A form submission is a request for contact, not acceptance of a job. West County Refrigeration may need additional equipment, location, access, credit, scheduling or site information before deciding whether work can be offered.
- No service relationship begins solely because a form is submitted or an automated confirmation appears.
- Coverage shown on the website does not guarantee availability for every address, equipment type or date.
- Descriptions, preliminary discussions and website content are not binding estimates.
- Pricing, scope, exclusions, parts, scheduling, warranties and payment terms must be stated in the applicable written service document.
- If a written service document conflicts with these website Terms concerning actual work, the written service document controls for that work.
Terms
Website Information
We try to keep website information useful and current, but equipment, service availability, manufacturers, incentives, regulations, travel coverage and operating conditions can change. Content is general information and is not a diagnosis, engineering opinion, code determination, warranty, safety instruction or promise that a particular repair or system is suitable.
Do not alter, bypass or continue operating equipment in a way that may be unsafe based only on website content. Follow manufacturer instructions and applicable workplace, food-safety, electrical, mechanical and emergency procedures. A qualified person must evaluate the actual site and equipment.
Terms
Communications and Submitted Content
You represent that information you submit is accurate to the best of your knowledge and that you are authorized to provide it. Do not submit unlawful material, malicious code, confidential information belonging to another person without authorization or content that infringes another party’s rights.
You grant West County Refrigeration a limited right to use submitted information to evaluate and respond to the request, operate the business, maintain records and provide requested services. This does not transfer ownership of your underlying content.
By providing telephone or email information, you authorize reasonable communications about your inquiry or existing business relationship. A service request is not consent to unrelated automated marketing calls or texts. Carrier charges may apply to communications you initiate or receive.
Terms
Acceptable Use
You may use the website for lawful informational and business-inquiry purposes. You may not:
- interfere with the website, hosting, forms, security or another user;
- submit spam, false service requests, abusive content or malicious code;
- scrape or harvest personal information, probe for vulnerabilities or attempt unauthorized access;
- misrepresent affiliation with West County Refrigeration;
- copy or republish substantial website content for commercial use without permission; or
- use the website in violation of law or another person’s rights.
Access may be restricted or blocked when reasonably necessary to protect the website, business or others.
Terms
Ownership and Permitted Use
The website’s original text, design, layout, graphics, logos, photographs, code and other materials are owned by West County Refrigeration or used with permission and are protected by applicable intellectual-property laws. You may view and print a reasonable portion for your own internal evaluation of services. No other license is granted.
Third-party names, marks and content belong to their respective owners. Reference to equipment, locations or third parties does not imply sponsorship, endorsement, authorization or a customer relationship.
Terms
Third-Party Services and Links
The website may use or link to hosting, form, font, map, social, manufacturer or other third-party services. Links are provided for convenience and do not make West County Refrigeration responsible for another service’s availability, accuracy, security, terms or privacy practices. Your use of a third-party service is governed by that provider’s terms.
Terms
Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE WEBSITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WEST COUNTY REFRIGERATION DISCLAIMS IMPLIED WARRANTIES RELATING TO THE WEBSITE, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
We do not warrant that the website will be uninterrupted, error-free, secure, free of harmful components or that a message will be received or answered within a particular period. Nothing in these Terms excludes a warranty or right that cannot lawfully be excluded. Warranties concerning actual service or equipment, if any, are controlled by the applicable written service document and law.
Terms
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WEST COUNTY REFRIGERATION AND ITS OWNERS, PERSONNEL AND WEBSITE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES ARISING FROM WEBSITE USE OR INABILITY TO USE THE WEBSITE, INCLUDING LOST DATA, LOST PROFITS, BUSINESS INTERRUPTION, PRODUCT LOSS OR RELIANCE ON A FORM SUBMISSION.
For claims arising solely from use of the website, and not from separately contracted field work, aggregate liability will not exceed the greater of the amount you paid specifically to use the website or 100 U.S. dollars. Some jurisdictions do not allow certain exclusions or limitations, so these provisions apply only to the extent permitted. This section does not limit liability that cannot lawfully be limited.
Terms
Responsibility for Misuse
To the extent permitted by law, you agree to defend, indemnify and hold West County Refrigeration harmless from third-party claims, damages and reasonable costs arising from your unlawful misuse of the website, your violation of these Terms or content you submit without the necessary rights. This obligation does not apply to the extent a claim results from West County Refrigeration’s own conduct.
Terms
Governing Law and Disputes
These website Terms are governed by California law, without regard to conflict-of-law principles. Before filing a claim concerning the website, each party should make a good-faith effort to provide written notice and allow a reasonable opportunity to resolve the issue informally.
Unless applicable law requires otherwise, claims concerning these website Terms may be brought in the state or federal courts serving Sonoma County, California, and the parties consent to that venue. These Terms do not impose mandatory arbitration and do not alter dispute provisions in a separate signed service agreement.
Terms
General Terms and Contact
If a provision is found unenforceable, it will be limited to the minimum extent necessary and the remaining provisions will continue. Failure to enforce a provision is not a waiver. You may not assign rights under these Terms without consent; West County Refrigeration may transfer these Terms as part of a business reorganization or sale.
We may update these Terms as the website or law changes. Updated Terms apply prospectively when posted, with the revised effective date. Continued website use after publication means you accept the updated Terms.
Effective date: July 14, 2026
West County Refrigeration
Sonoma County, California service area
westcountyrefrigeration@gmail.com
(707) 322-0967